je66 Privacy Policy —
Your Information, Our Responsibility

We collect various types of information when you create an account and use services on je66. This collection is done entirely lawfully and for the purpose of improving the quality of your service.

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• National ID card or passport number (when identity verification is required)
• Permanent address

1.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amount and date

1.3 User Activity Information

• Login time and IP address
• Game play history and betting records
• Browser type, device information, and operating system
• Session duration and navigation patterns
• Records of communication with customer support

je66 collects information through various methods. Being aware of each method helps ensure your privacy is better protected.

2.1 Direct Collection

You provide information to us directly when you create an account, fill out forms, make deposits or withdrawals, or contact us via live chat or email.

2.2 Automatic Collection

Our servers automatically log certain information about your browser, device, and network. This includes:

• Cookies — for session management and saving preferences
• Log files — for site operation and security monitoring
• Web beacons — for monitoring page performance

2.3 Through Third Parties

We may use approved third-party services for identity verification (KYC) and payment processing. These parties process information only for specific purposes and also adhere to privacy policies.

je66 uses collected information for specific and lawful purposes. Each purpose is explained in detail below:

3.1 Account Management and Service Delivery

Your information is used to create and maintain your account, process deposits and withdrawals, award bonuses and rewards, and ensure an overall gaming experience.

3.2 Identity and Age Verification

To join je66, a user must be 21 years of age or older. We use the necessary personal information to confirm your identity and age verification. This is an integral part of our responsible gaming policy.

3.3 Financial Security and Fraud Prevention

Your information is used to keep your account protected from unauthorized access, to detect suspicious transactions, and to prevent money laundering (AML).

3.4 Customer Support

Our 24/7 live chat and email support team may access your account information to resolve your issues quickly and effectively.

3.5 Service Improvement

By analyzing user behavior, we improve our game selection, interface design, and overall service quality.

3.6 Legal Compliance

Information may be used to maintain compliance with applicable laws and regulations, to respond to legitimate requests from law enforcement agencies, or to comply with court orders.

je66 may share your personal information with third parties only in specific circumstances and for limited purposes.

4.1 Service Provider Partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and managing technical infrastructure. These service providers process information only by following our instructions and under confidentiality agreements.

4.2 Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Microgaming, NetEnt, and Ezugi may access limited information to operate their games — only game session-related information, not personal identification data.

4.3 Disclosure of Information for Legal Requirements

We may be required to disclose information pursuant to a court order, a legitimate request from an investigating authority, or applicable law. In such cases, we disclose only the minimum information necessary.

4.4 Business Restructuring

If je66 ever undergoes a merger, acquisition, or business restructuring, user information may be transferred to the new entity — but under the same privacy protection terms.

je66 applies industry-standard technical and administrative measures to protect your information. Our security layers are as follows:

5.1 Technical Security

• SSL/TLS encryption — all data transmissions are encrypted
• Password hashing — using strong cryptographic algorithms
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Data backup and recovery systems

5.2 Administrative Security

• Need-based data access for staff (Least Privilege Principle)
• Regular staff training on privacy
• Third-party verification with data processing agreements
• Rapid response plan in the event of a data breach

Cookies are used on the je66 website. Cookies are small text files stored in your browser that improve your browsing experience.

6.1 Cookies We Use

• Essential cookies: Required to maintain login sessions and ensure security — the site does not function properly without these.
• Functional cookies: Remember your language preferences and account settings.
• Analytics cookies: Collect anonymous usage data to understand which parts of the site are used most.

6.2 Cookie Control

You can limit or disable cookies from your browser settings. Keep in mind, however, that disabling essential cookies may disrupt some important functions of the site.

je66 retains your personal information only for as long as necessary or as required by law.

7.1 Active Accounts

All necessary information is retained for as long as your account remains active. This is essential for the continuity and security of your service.

7.2 Inactive or Closed Accounts

Even after an account is closed or becomes inactive, financial transaction records and identity information are retained for a specified period. This is necessary for potential legal obligations and dispute resolution.

7.3 Deletion of Expired Data

At the end of the specified retention period, data is securely and permanently deleted, or anonymized in a way that makes it impossible to identify you in any way.

As a je66 user, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may ask us at any time what information we hold about you and how we are using it. We will provide this information within a reasonable time.

8.2 Right to Correct Information

If there is any inaccuracy or error in your information, you may request a correction. Keeping accurate information helps us maintain the quality of our service.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, this request may be limited in cases of legal obligations or ongoing disputes.

8.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes. However, it may not be possible to stop processing that is essential for delivering the core service.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team:

• Via 24/7 live chat
• By email: [email protected]

After verifying your request, we will respond within a reasonable time.

je66 is intended only for individuals aged 21 or older. We do not knowingly collect or process any personal information from minors.

If we become aware that a minor has used our services, the relevant account will be closed immediately and all collected information will be securely deleted.

If a parent or guardian believes a minor has created an account, please contact us directly.

je66's servers and infrastructure may be located in various countries. Your information may be transferred internationally, but always under appropriate protective measures.

Whenever information is transferred outside of Bangladesh, we ensure that the receiving organization provides a level of protection equivalent to this privacy policy.

je66 may update this privacy policy from time to time. For any significant changes, we will:

• Publish the update with a new date on this page
• We will notify registered users via email or through notifications after login

If you continue using the service after changes are made, you will be considered to have agreed to the updated policy. Therefore, it is recommended that you visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. je66's dedicated support team provides assistance in both Bengali and English, 24/7.

For more information, visit our FAQ page or learn more about je66 on the About Us page.